Metaverse In The Public Sector – A Focused Analysis

Rajat Kohli, Partner, Zinnov; Atul Srivastava, Engagement Manager, Zinnov; Suraj R. Krishnan, Consultant, Zinnov

For nations to advance and keep up with global trends, they need to think fast, adapt, and adopt. Making full use of the latest technologies in the public sector can better the quality of life of citizens and make nations smarter and more comfortable places to live in.

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The most recent game-changing technology that has been the talk of the tech town is Metaverse – it has gained prominence like never before, with the additional nudge of the tech giant formerly known as Facebook rechristening itself as Meta. Metaverse is a set of simulated, experiential, interconnected, 3D virtual worlds where people across the globe can interact in real-time to form a persistent, user-owned Internet economy – inclusive of the digital and physical world. The biggest minds in tech and business are all taking steps that show their faith in this new technology, and we’re slowly beginning to see the same from governments around the world as well.

A recent announcement from the government of Tuvalu to create a Digital Twin for the country’s beautiful Caribbean Islands in the Metaverse only underlines this fact. According to our study, over 70% of public sector officials believe that this technology can immensely benefit governments and civic officials in terms of decision-making and effecting change.

As investors, enterprises, and technology providers see the untapped potential of Metaverse, and significant investments flow in, there are more use cases being explored, and end-to-end Cloud solutions to build specific industry metaverses are being developed. With Augmented and Mixed Reality enhancements becoming more pervasive in people’s everyday lives, Metaverse will fulfill the promise of increasing accessibility from the comfort of our homes – breaking down boundaries and democratizing access to key goods, services, and experiences.

Here are some pressing dimensions that have been covered in the study:

• The Total Addressable Market for the Metaverse and related market drivers,
• The seven layers that make up the Metaverse,
• How the Metaverse can benefit the city, the citizen, and the government,
• Ongoing public sector projects with the technology,
• The current technologies and other factors that are enabling Metaverse initiatives,
• The private organizations that are keen on investing in these initiatives.

Please click the image to view the study.